OM Divine Developers and Infrastructures Pvt Ltd

At Divine Group, we respect your privacy and your right to choose how you receive communications from us. This Opt-Out Policy explains how you can stop receiving WhatsApp messages from our business and what happens once you make such a request.

1. Purpose of Opt-Out

While WhatsApp is a convenient way for us to share updates—including project launches, booking confirmations, appointment reminders, and exclusive offers—we understand that you may no longer wish to receive these messages. This policy ensures a simple and transparent process to opt out.

2. How to Opt-Out

You can withdraw your consent to receive WhatsApp messages from Divine Group at any time, using one of the following methods:

• Replying on WhatsApp: Send “STOP”, “UNSUBSCRIBE”, or “STOP UPDATES” in the chat.
• Contacting Customer Support: Email or call our support team and request removal from the WhatsApp communication list.
• Request at Events/Offices: Inform our sales representative during site visits, exhibitions, or office interactions.

3. Processing of Opt-Out Requests

• Once an opt-out request is received, we will remove your number from our WhatsApp communication list within 24 hours.
• You will receive a confirmation message:
  “You have successfully unsubscribed from Divine Group WhatsApp updates. No further messages will be sent unless you opt in again.”

4. Re-Subscription (Opt-In Again)

If you later wish to receive WhatsApp updates, you can opt in again through any of our approved methods (e.g., website forms, SMS/email invitations, or at our sales office).

5. Data Privacy & Security

Divine Group ensures that your personal data, including your phone number, is handled responsibly:

• Your opt-out request is logged securely for compliance.
• Your data will not be misused, sold, or shared with third parties.
• We adhere to applicable data protection laws and WhatsApp’s Business Policy.

6. Contact Us

For assistance with opt-out requests or further questions, please contact:

Om Divine Developers and infrastructures pvt ltd.
Kharar - Landran Rd, adj. ANSAL ORCHARD COUNTY, Sante Majra, Sector 115, Kharar, Sahibzada Ajit Singh Nagar, Punjab 140307

Phone: 9646060304
Email: sales@omdivineworld.com, Info@omdivineworld.com
Website: www.omdivineworld.com

Effective Date: 20 Dec 2024,
Last Updated: 07 Sep 2025