OM Divine Developers and Infrastructures Pvt Ltd

At Divine Group, we value transparent and meaningful communication with our customers. This Opt-In Policy outlines how we obtain your consent to send you messages via WhatsApp, the type of content you can expect, and how you may manage or withdraw your consent at any time.

1. Purpose of Opt-In

WhatsApp is one of the most convenient and secure channels to keep our customers informed. Through WhatsApp, Divine Group shares important updates such as:

• Project launches and exclusive previews
• Booking confirmations and payment reminders
• Site visit schedules and appointment updates
• Progress updates and handover notifications
• Personalized offers or events

We will only send you messages if you have given us your explicit consent (opt-in).

2. How We Collect Opt-In Consent

Customers may opt in to receive WhatsApp messages through the following methods:

• Website Forms: By checking the consent box while submitting an inquiry form.
• In-Person / Events: By sharing your number and explicitly agreeing to WhatsApp updates during site visits, exhibitions, or sales events.
• Digital Channels: By replying “YES” to an invitation sent via SMS, email, or website chat buttons.

Each opt-in request clearly states that you agree to receive messages from Divine Group via WhatsApp.

3. Transparency of Communication

When you opt in, you are informed of:

• Who is contacting you: Divine Group
• Type of content: Transactional updates, service reminders, offers, and project-related news
• Your rights: The ability to opt out of communication at any time

You will also receive a confirmation message upon opting in, e.g.:
“Thank you for subscribing to Divine Group updates. Reply ‘STOP’ anytime to unsubscribe.”

4. Opt-Out / Withdrawal of Consent

We respect your choice. At any time, you may stop receiving WhatsApp messages by:

• Replying with “STOP” or “UNSUBSCRIBE” on WhatsApp
• Contacting our customer support via phone, email, or website
• Requesting removal at a sales office or event

Once we receive your opt-out request, your number will be removed from our WhatsApp communication list within 24 hours. You will also receive a confirmation message acknowledging your request.

5. Data Privacy & Security

Your contact information is used solely for the purpose of communicating with you via WhatsApp. Divine Group does not share, sell, or misuse your personal data. All communications are aligned with applicable data protection laws and WhatsApp’s Business Policy.

6. Contact Us

For any queries or concerns regarding this Opt-In Policy, please reach out to us:

Om Divine Developers and infrastructures pvt ltd.
Kharar - Landran Rd, adj. ANSAL ORCHARD COUNTY, Sante Majra, Sector 115, Kharar, Sahibzada Ajit Singh Nagar, Punjab 140307

Phone: 9646060304
Email: sales@omdivineworld.com, Info@omdivineworld.com
Website: www.omdivineworld.com

Effective Date: 20 Dec 2024,
Last Updated: 07 Sep 2025